Privacy Policy

1. Introduction

This Privacy Policy describes how Datazoic Inc. (“Datazoic”, “Company”, “we”, “us”, or “our”) collects, uses, shares, and safeguards personal information in connection with our flagship product Prism (the “Service”).

Datazoic is committed to protecting the privacy of our customers, users, and visitors. We process personal information in compliance with applicable data protection laws and in alignment with our security and compliance obligations.

2. Scope

This Privacy Policy applies to:

• Visitors to our website(s), including www.datazoic.com.
• Customers and authorized users who access and use Prism.
• Individuals who interact with us through business communications, events, or customer support.

It does not apply to third-party websites, applications, or services linked from our website or Service.

3. Information We Collect

We collect the following categories of information:

• Account Information: name, email address, company name, role, and login credentials.
• Customer Data: information uploaded or entered into Prism by customers or their authorized users (e.g., research, client interactions, trade-related data). Customers control this data.
• Usage Data: logs, analytics, and technical data about use of Prism, such as IP address, browser type, device identifiers, and activity within the Service.
• Communications: correspondence with customer support, responses to surveys, and participation in events.
• Marketing Information: contact details and preferences when signing up for newsletters, webinars, or events.

4. How We Use Information

We use personal information to:

• Provide, operate, and improve Prism.
• Authenticate users and manage accounts.
• Respond to inquiries and provide support.
• Process payments and manage billing.
• Send administrative, transactional, and service-related communications.
• Provide marketing communications where legally permitted.
• Comply with legal obligations and enforce our Terms.

5. Datazoic's Role as a Data Processor

When customers submit Customer Data to Prism, Datazoic acts as a data processor/service provider and processes such data solely on behalf of and under the instructions of the customer. Customers are responsible for ensuring their collection and submission of personal data complies with applicable law.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service Providers/Sub processors: trusted third parties providing hosting, security, analytics, and support services.
• Corporate Transactions: in case of a merger, acquisition, or sale of assets.
• Legal Compliance: where required to comply with law, legal process, or enforceable governmental request.
• Protection of Rights: where reasonably necessary to protect Datazoic’s rights, safety, or property, or that of others.

A current list of sub processors engaged by Datazoic is available upon request.

7. Security and Compliance

We maintain an information security program aligned with industry standards and have undergone SOC compliance assessment for relevant controls. Measures include:

• Encryption of data in transit and at rest.
• Access controls and authentication.
• System monitoring and incident response.
• Regular testing and assessments.

Customers acknowledge that Datazoic does not hold other certifications (e.g., ISO/IEC, FedRAMP) unless explicitly stated in writing.

8. International Transfers

Personal information may be stored and processed in the United States or other jurisdictions where we or our sub processors operate. Where applicable, we implement appropriate safeguards (such as Standard Contractual Clauses) to ensure lawful transfers.

9. Data Retention

We retain personal information for as long as necessary to provide the Service, fulfill contractual obligations, and comply with legal requirements. Customer Data is retained, returned, or deleted according to our agreements with customers and applicable law.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent to marketing communications.

Requests should be submitted to privacy@datazoic.com. We will respond in accordance with applicable law.

11. Children's Privacy

Prism is not directed to children under 16, and we do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

12. Updates to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or by direct notice where required.

13. Contact

For questions about this Privacy Policy or our privacy practices, contact us at privacy@datazoic.com.